Delete your account

You can delete your Zortix account yourself, at any time, without asking us. Deletion is immediate and cannot be undone.

From the mobile app

Open Profile, scroll to Delete account, and confirm by retyping your email address.

From the web

Go to Account → Data & privacy and choose Delete account. You will be asked to retype your email address to confirm.

If you can no longer sign in

If you have uninstalled the app or lost access to the account, email hello@zortix.app from the address the account uses and ask us to delete it. We will verify that the request comes from the account holder and complete it within 30 days, usually much sooner.

If you only get the email digest

If you never created an account and only subscribed to the watchlist digest, the unsubscribe link at the bottom of any digest removes you immediately. To have the record deleted entirely rather than just unsubscribed, email us.

What deletion removes

Your account, follows, portfolio holdings, saved ideas, sign-in and push tokens, notification history, email delivery records and any feedback you wrote are deleted outright.

Three things deliberately survive, and none of them identifies you afterwards: brokerage link clicks are kept with the link to you removed, because the aggregate is needed for revenue records; bounce and complaint entries are kept so a mail server that rejected your address is never mailed again; and analytics events remain in pseudonymous form, with the connection between the random identifier and you removed. Ask us if you want the analytics profile erased too, and we will do it.

The full detail is in our Privacy Policy.

Who operates Zortix

Zortix is currently operated by its founder pending incorporation of the operating company. The registered entity and company number will be published here as soon as incorporation completes. Until then, and afterwards, every request under this policy reaches us at hello@zortix.app.