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CRMBEARDDOGBULLMIXEDIn depth · 4/5

AI erodes general software moat and data network effects

Generative AI models erode traditional software IP and data network effects by making models increasingly generalizable and interchangeable, forcing legacy SaaS providers to rely on switching costs or pivot commercial models.

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CRM: AI erodes general software moat and data network effects · Zortix