Shrink's operational vs malicious split
The guest broke down retail inventory loss, arguing that for Home Depot, 30% is self-inflicted operational error while 70% is malicious theft.
Keep reading this one
You've read the thesis and who argued it. A free account opens the argument, what validates it, the risks the show raised, and the moment in the episode where it was said — 3 ideas in full a day, no card.